Sr. Business Process Specialist

Requirement:

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• 7+ years of experience in process analysis, business analysis, or enterprise operations within complex organizations.

• Expertise in process mapping and modeling (e.g., BPMN) and tools such as Microsoft Visio.

• Strong written and verbal communication skills; comfortable presenting to and engaging with senior stakeholders.

• Proven ability to lead discovery and analysis efforts independently, with minimal direction.

• Experience with Agile methodologies and familiarity with the Product Development Lifecycle (PDLC).

• Proficient in Microsoft Office Suite, especially PowerPoint and Excel; comfortable working in Jira and Confluence.

• Assets:

  • Exposure to ServiceNow (particularly intake or workflow automation).

  • Experience with Power BI, data models, or dashboard design.

  • Knowledge of risk, compliance, or governance frameworks in regulated environments (e.g., financial services).